Terms of service

Welcome to Luna Studio.

By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully before using our services.

1. Overview

Luna Studio offers curated mystery nail boxes and handmade press-on nail products. By using this website, you confirm that you are at least the age of majority in your country or region.
We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

Our Mystery Boxes are carefully curated and may include:
• Handmade press-on nail sets
• Lucky capsules
• Rare or limited designs
• Surprise gifts or coupons
• Because of the mystery experience, every order may vary.
Product photos are used as style references only. Specific nail designs, rewards, or rare items cannot be guaranteed.

3. Orders & Cancellations

Orders begin processing shortly after payment is completed.

please carefully check product details, size and specification prior to checkout.
If you need to cancel or modify your order, please contact us as soon as possible. We cannot guarantee changes once processing has started.

Orders that have already shipped cannot usually be canceled.

4. Shipping

Processing time is typically 2–5 business days.
Estimated shipping times:
• US Orders: 7–12 business days
• International Orders: 10–15 business days
• Shipping times may vary during holidays, customs inspections, or high-volume periods.
Tracking information will be emailed once your order has been shipped.

5. Returns & Refunds

Due to the curated and mystery nature of our products, all sales are generally final.
However, we are happy to assist if you receive:
• Damaged items
• Incorrect items
• Significant quality issues

Please contact us within 7 days of delivery and include:
• Your order number
• Photos or videos of the issue
• A brief description

Our team will review each case carefully and provide an appropriate solution whenever possible.

6. Intellectual Property

All content on this website — including images, designs, logos, graphics, product photos, and text — belongs to Luna Studio and may not be copied, reproduced, or used without written permission.

7. Contact Us

If you have any questions, feel free to contact us anytime.
Email: lcara2947@gmail.com
Thank you for supporting Luna Studio.